News & Updates for Tom & Desiree's Pet Sitting

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10/13/24

We are excited to share that we were voted a 2024 Fave on Nextdoor! We greatly appreciate all the page views and recommendations as well as the acknowledgment from Nextdoor!

8/13/24

We will be closed the week of September 22nd. So that will be Sunday, September 22nd to Saturday, September 28th, and then reopening at 12pm, Sunday, September 29th. We will not be accepting bookings during these dates and our office will be closed as well. We will respond to any messages when we reopen on September 29th. Thanks!

8/8/24

Greetings!

We wanted to briefly announce that our office hours have recently changed. This does not affect the hours which our services can be booked. Please consult our home page to view our updated hours. 

Thanks,

Tom & Desiree

7/5/24

We are very excited to announce the newest addition to our team, Chris! Please head over to our About Us page to learn more about him.

We just wanted to very briefly announce that we will be closed Saturday April 20th, 2024 and Sunday April 21st, 2024. This includes for both bookings and communication. Weekday recurring clients, we will reach out to you as usual for scheduling. Thank you!

1/23/24

Greetings!

We are pleased to announce that we now have a referral program! This is a win-win for everybody and we think you will really like it. Full details can be found on the Services & Prices page, under Package Deals & Discounts.

Secondly, we wanted to announce for those interested in weekly, recurring services that the weekday lunchtime slot is once again fully booked. Thank you all so much for your support!

- Tom

1/8/24

Attention to anyone looking for a lunchtime dog potty break, dog walk, or dog drop-in visit on a weekly basis!  Starting next week, we will have one slot available for a weekly, recurring client during the weekday lunchtime hours! Call or text 814-525-7343 for more details! This spot will probably go quickly, so don't hesitate!

12/31/23

We just wanted to take a brief moment and wish everyone a happy and blessed New Year in 2024! 🥳

12/11/23

Season's Greetings!

We would like to announce that we are unfortunately no longer accepting bookings for Christmas as we are now fully booked. This would be Friday, December 22nd - Monday, January 1st. We are very humbled and grateful for all of our wonderful customers and their support of our relatively new business this past year! Thank you so much and Merry Christmas from us both! 🎄🎅🎄

11-28-23

As the winter season is upon us, we wanted to post our winter weather policy. We appreciate your support and entrusting us with the care of your pets during all the seasons of the year!

Inclement Weather Policy – Winter

In the event of inclement weather, Tom & Desiree's Pet Sitting is committed to ensuring the safety and well-being of both our pet sitters and the pets entrusted to our care. This policy outlines our procedures and expectations during winter weather conditions.

Service Availability:

1. Snowstorms/Ice Storms: In severe snow or ice storms, we may need to modify our service offerings. Regular visits may be adjusted based on the safety of our pet sitters and the conditions of the roads. The length of visits may also be adjusted according to weather patterns and forecasts. We will monitor weather forecasts closely.

2. Extreme Cold Temperatures: During periods of extreme cold, we will prioritize the safety of our pet sitters as well as the pets we care for, and may reduce the length of outdoor visits while ensuring the pets' essential needs are met.

Communication:

1. Updates: Clients will be promptly notified of any service modifications or cancellations due to inclement weather via text or phone call.

2. Client Communication: We encourage clients to inform us of any specific concerns or conditions related to their pets during inclement weather.

Emergency Plans:

1. Emergency Contacts: Ensure that your contact and your emergency contact information are up-to-date in case we need to reach you or make a decision regarding your pet or home quickly.

2. Alternative Care: In extreme cases where travel is unsafe, we will work with clients to establish alternative care arrangements for their pets. This may involve extended visits or rescheduling missed visits when conditions improve.

3. Backup Plan: Ensure you have a backup plan in place when inclement weather is forecasted, in the event that we cannot safely make it to your pets in a timely manner or would need to cancel in emergency conditions. This can include but is not limited to having pee pads placed inside your home, extra amounts of food & water set out for your pets, an arrangement for a neighbor to help, etc. In the event of a weather-related emergency, we will follow the emergency plan provided by you.

4. Cancellation Policy: If you decide to cancel services due to weather conditions, please notify us as soon as possible. We understand that weather can be unpredictable, and cancellation fees may be waived in extreme circumstances. If we are forced to cancel due to an emergency weather situation, fees for that particular visit(s) will be waived, refunded, or issued as a customer credit for future use.

Preparation:

1. Access: Ensure that our pet sitters have reliable access to your property, especially during weather events. Clear paths of snow and ice when possible. Use pet-safe ice melt when possible. If a snow removal service handles this, schedule them before the time of our visits. Be sure to have an alternative entry method (i.e. a garage code) and be sure that it works, in case we must use a different option.

2. Pet Comfort: Provide extra blankets or bedding for your pets during cold weather.

3. Winter Supplies: Ensure there is an ample supply of pet food, medications, and any other necessary items in case weather affects deliveries.

Pet Sitter Safety: Our team will use their discretion to assess the safety of travel. If conditions are deemed unsafe, services may be temporarily suspended.

Client Flexibility:

We appreciate your understanding and flexibility during winter weather conditions. The safety of our team and the pets we care for is our top priority.

By choosing our services, you acknowledge and agree to these inclement weather policies. We appreciate your understanding and cooperation as we prioritize the safety and well-being of your beloved pets.

Tom & Desiree's Pet Sitting is dedicated to delivering exceptional care to your pets while prioritizing safety. We appreciate your cooperation and understanding in navigating inclement weather situations.

If you have any questions or concerns, please do not hesitate to reach out to us. Thank you for entrusting us with the care of your furry family members!

Sincerely,

Tom Nemeth (Co-Owner)

Tom & Desiree's Pet Sitting

814-525-7343 tom@tomdezpets.com

11/15/23

We are no longer accepting bookings for the Thanksgiving holiday weekend as we are fully booked. Thank you for your support!

Your friends at Tom & Desiree's Pet Sitting 🐾