SERVICES & PRICES

A brief phone call where we gather some basic information, send you our onboarding paperwork, create you an account on our pet sitting software, and schedule a meet & greet.

This is an introductory meeting where we get to meet each other as well as your pets, go through some questions, tour the home, and confirm your booking by securing a deposit. For new clients, this fee will be credited back to you on your first invoice when you confirm your booking.

Will be considered on a case by case basis based on type and number of small pets.

Twelve mile radius, round-trip. Additional fees for outside our normal radius and per any additional stops.

5 pet maximum at one time.

For each 12 miles outside our service area and for any additional stops beyond those included in initial price.

The first 30 minutes is included in the initial price. $16 charge is for each additional 30 minutes of waiting. 

You save $20 on Pet Taxi when you combine it with another service on the same booking, on the same day. (i.e. a dog walk)

An additional 5 minutes that can be added on to any service. This can be helpful if your pet requires more than our standard length of visits or walks.

We will pick up or drop off your house key or lockbox before and at the end of your booking.

Need your cats litter boxes cleaned more thoroughly? With this service, we will empty your litter boxes completely, scrub, sanitize, and disinfect them, as well as the floor of the litter box area. We then will put the litter boxes back with fresh cat litter. Customer must supply all cleaning supplies, new cat litter, and have a working utility sink/tub or outdoor hose. $10 per each additional litter box. Length of time will vary.

Need pet food, medications, treats, toys, etc. delivered to your home? Book this service! $10 + *the cost of supplies (*unless pre-paid/pre-ordered). Service area for this service is only in the Johnstown area. Outside of Johnstown will have additional mileage fees assessed.

This special deal includes 2 thirty minute drop-in visits and 2 dog potty breaks per day, for up to 2 dogs. You save big with this package!

*More than 2 dogs will require an additional fee. More than 3 dogs or more than 3 total pets will require an extra fee/longer visits. Price doesn't include any holiday or mileage fees when applicable.

This special deal includes 2 thirty minute cat drop-in visits per day and can include up to 2 cats. Save money with this great deal!

*More than 2 cats will require an additional fee/length of visits, irregardless of indoor/outdoor status. Price doesn't include any holiday or mileage fees when applicable.

This deal combines the services from both the Dog and Cat Sitting Packages for even greater savings! This is our greatest deal!

*For more than 2 cats/2 dogs an additional fee/length of visits will be required. Price does not include holiday or mileage fees when applicable.

Have 3 or more dogs but don't need a package, but you're still looking to save some cash? If you book a service for 3 or more dogs at the same time, receive a 15% discount! Can be combined with other deals & discounts.

Combine pet taxi service with any other service at the same time and save $20! This is perfect for example if you would like your dog walked perhaps at a trail not in your neighborhood.

Refer a friend & once they book with us, both of you receive one free visit. Must be an active client (had at least 1 booking with us within the last 365 days) & person referred must be a new client (never booked with us before). No limit to how many times this can be used. Can be combined with other offers. Can be redeemed for 1 free drop-in visit (30 or 60 min, dog, cat, or small pet), Dog Potty Break, or Dog Walk (15, 30, or 60 min). Pet Taxi Service & Combo exempt from this offer.

Digital gift cards are the perfect gift for the pet parent in your life! These can be given to existing or new clients and don't have an expiration date. They can be used for any of our services. Give the gift that will go to great use! Gift cards are non-refundable. New clients receiving a gift card must still do a phone consultation and meet & greet.

Our Terms of Service can be found on our service contracts. For a new client's initial booking, a paper service contract will be filled out and then provided to the client for review at the meet & greet. Our Terms of Service can be provided beforehand upon request. Signing the service contract serves as your consent to our Terms of Service. After the initial booking, service contracts will be digital (on our app) only.

In order to book with us, client must accept our digital Customer Agreement as well. It can be accessed on our Pet Owner Dashboard app and website once we create an account for you. We can also supply it in print upon request. Clicking "Accept" serves as your electronic signature to the Agreement. Requesting and/or confirming a booking with us verbally, digitally, or in writing also affirms that you have consented to our Customer Agreement.

We accept all major debit/credit cards, Venmo, cash, & checks. A 50% deposit is required at the time of booking to secure desired services, dates, & times. Remaining balance becomes due before completion of your booking. Invoices with no deposit before service begins or a remaining balance upon completion will have a 10% late fee assessed for each. Desired services, dates, & times are not reserved without a deposit & are subject to being declined. Deposits are non-refundable.

There is a $30 fee for returned checks.

Late fees are 10%. Late fee is applied when no deposit is received before service begins and again if remaining amount is not paid before service is completed. Repeated delinquency may result in refusal or discontinuation of services.

For drop-in visits, cancellation policy is 7 days, meaning a full refund of any amount paid beyond the 50% deposit, is available if you cancel your booking before 12pm one week before service takes place. After 12pm, 7 days before, and up to 24 hours before service begins, would be a partial refund of that . Less than 24 hours before, no refund will be issued. Deposits are non-refundable.

Dog Potty Breaks, Dog Walks, and Add-On Services are one day cancellation, meaning if you cancel 24 or more hours before the service begins, you receive a full refund on any amount beyond the 50% deposit that was paid. Less than 24 hours before service begins, no refund would be issued. Deposits are non-refundable.

For pet taxi service, it is a 7 day cancellation, meaning if you cancel before 12 pm, 7 days before service takes place, you would receive a full refund on any amount paid beyond the 50% deposit. After 12pm, 7 days before up to 24 hours before, would be a partial refund. Less than 24 hours, no refund would be issued. Deposits are non-refundable.

All package deals (i.e. Dog Sitting Package), combined services (i.e. drop-in visits with potty breaks),  any service that is recurring for 3 or more consecutive days, are a 7 day cancellation policy, meaning if you cancel before 12pm seven days before service begins, a full refund of any amount paid beyond the 50% deposit will be issued. After 12pm, seven days before, up to 24 hours before would be a partial refund. Less than 24 hours before service begins, no refund would be issued.

If your cancelled service is beyond the point of a refund, don't fret, as we allow you the option to put a customer credit on your account in the amount of the originally refundable portion (i.e. what was paid beyond the 50% deposit) of the cancelled services which you can use for future bookings any time within one year!

We reserve the right to cancel your booking with no refund if we determine that your pet(s) are aggressive, or have aggression issues that were not disclosed to us. We also reserve the right to cancel your booking with no refund if we determine there is some sort of threat or risk to our safety regarding your booking.